Any Questions?
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How do I order this? How do I get my customized Portrait Necklace?
First, choose the style of your necklace. After that, simply upload a photo of whatever or whoever you would like to have on its pendant. If you still have open questions, do not hesitate to contact us at wecare@brandoras.com - Our customer support will help you out as soon as possible!
What material is the Portrait-Necklace made of?
To ensure longevity, durability as well as the highest quality possible, we only use stainless hardened steel for our Portrait-Necklace’s chain and pendant. It is plated in one of the available colors chosen from you.
My Brandoras Portrait-Necklace fell off and broke, what now?
Don’t worry! We offer a free lifetime warranty for our customizable Portrait Necklace. Simply reach out to our customer support and we will take care of your issues!
I don't like my customized Brandoras Portrait-Necklace. Can I give it back to get a refund?
Although it is a high-quality customized product, we decided to give unsatisfied customers a full refund, but you need to send the product back at your own expense.
